Privacy Policy

‍Privacy Policy and Terms and Conditions
Last Updated: April 17, 2026

‍One Stop Nutrition understands the importance of protecting the privacy of users of its mobile application. The information collected is used to improve the services we offer, enhance the App experience, support our loyalty and rewards program, process orders, and contact you with updates, promotions, or other relevant information.

Certain areas of the App require registration or account creation for access. Information obtained from registered users is used for One Stop Nutrition marketing purposes, loyalty and rewards tracking, and improving the customer experience. Cookies, mobile SDKs, and similar technologies are used in these and other areas, as described in this Policy. Information is also used in accordance with agreements governing access to and use of specific features within the App. Users may create a login ID and password to access features such as ordering, rewards, and account management. Data collected from registered users is used to improve functionality and personalize the user experience.

‍What information does One Stop Nutrition capture about users of its App?

‍We collect information from a variety of sources, including directly from you, automatically through your use of the App, and from third parties such as service providers, analytics partners, advertising partners, and publicly available sources where permitted by law.

Our systems collect information such as the date and time of use, referring source, device type, operating system, mobile network, and IP address. Each device connected to the internet is assigned a unique identifier for identification purposes.

We also collect information related to App usage, including interactions, browsing behavior, feature usage, and device identifiers. This includes analytics data used to improve performance and user experience.

‍Location Information

‍The App collects location information, if enabled on your device, to assist with store location, order fulfillment, and improving service accuracy.

This includes precise location data collected while the App is in use and, if permitted, in the background, including when the App is closed or not actively in use.

Background location data is used for:
• Geofencing to identify when you are near a One Stop Nutrition location
• Sending location based push notifications, offers, and rewards
• Improving store level service and user experience

You may enable or disable location permissions, including background access, at any time through your device settings.

Personal Information includes information that identifies or can reasonably be linked to an individual, such as your name, email address, phone number, account details, transaction history, and loyalty or rewards activity.

.Does One Stop Nutrition ask for personal information?

‍Certain areas of the App require personal information. This includes your name, address, email address, phone number, billing information, and account details.

This information is used to process orders, manage your account, support participation in our loyalty and rewards program, provide access to App features, and improve our services.

‍Does One Stop Nutrition share my information?

‍We disclose personally identifying information about you in the following situations:

With our service providers: We work with companies that assist with App operations, payment processing, analytics, marketing, and rewards program functionality. These providers are required to use your information only for services performed on our behalf.

With subsidiaries and related companies: Information is shared internally to support operations and improve services.

In connection with legal proceedings: We disclose information when required by law or to protect our legal rights.

In connection with the sale of our business: If all or part of our business is acquired, your information is included in that transfer.

We share technical data, such as device identifiers and usage data, with advertising partners to improve ad targeting and effectiveness.

We disclose aggregated or anonymized information that does not identify individual users.

We do not sell your personal information.

Mobile information is not shared with third parties or affiliates for marketing or promotional purposes.

‍How does One Stop Nutrition use the information?

‍The information collected through the App is used to understand customer preferences and improve our services, ordering experience, and rewards program.

We use this information to process transactions, manage loyalty rewards, personalize content, improve App performance, and communicate with you regarding orders, promotions, and updates.

We collect and use information only as necessary to provide our services, operate the App, and comply with applicable laws.

‍What are cookies?

‍Cookies are a series of data characters placed on your device that allows the App or related systems to recognize you as a unique user.

‍Does One Stop Nutrition use cookies or similar technologies?

‍Cookies and similar technologies such as mobile SDKs and tracking tools are used to personalize your experience, support App functionality, and associate users with their account and rewards profiles.

These technologies are also used to analyze trends, track user interactions, and support marketing and advertising efforts.

‍Can cookies be removed from your device?

‍Yes, cookies and tracking technologies can be managed or removed through your device or browser settings. You can also limit ad tracking through your device settings.

Please note that disabling certain tracking features may impact App functionality.

‍Can I opt out from receiving further communication?

‍We recognize how important your privacy is and provide options for managing communications and targeted advertising.

You can opt out of receiving promotional communications at any time by following unsubscribe instructions, replying STOP to SMS messages, or adjusting your App settings.

You can also control targeted advertising through your device settings or industry opt out tools. Please note that opting out on one device or browser may not apply to others.

‍Third Party Services and Links

‍The App contains links to third party websites, services, or applications that are not operated by One Stop Nutrition. We are not responsible for the privacy practices, content, or security of such third parties. Any information you provide to those third parties is governed by their respective policies.

‍Your Privacy Rights

‍Depending on your location, you have rights regarding your personal information, including the right to request access to the information we collect, request correction of inaccurate information, and request deletion of your data.

You also have the right to opt out of certain data sharing practices used for advertising purposes.

‍Account Deletion

‍You have the right to request deletion of your account and personal information.

You can request account deletion in the following ways:
• Through the App, if a delete account option is available in your account settings
• By contacting us at onestopnutrition@gmail.com

‍Please include your account email or identifying information in your request.

We will process verified requests and delete your account and associated data, unless retention is required for legal or legitimate business purposes.

‍Data Retention

‍We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Policy, including providing services, maintaining your account, supporting our loyalty program, complying with legal obligations, and resolving disputes.

‍Data Security

‍We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the internet or electronic storage is completely secure.

Therefore, One Stop Nutrition cannot guarantee absolute security.

‍Account Information

‍You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account. Please notify us immediately of any unauthorized use.

‍Children’s Privacy

‍This App is not intended for individuals under the age of 13, and we do not knowingly collect personal information from children.

‍Changes to This Policy

‍One Stop Nutrition reserves the right to amend this Privacy Policy and Terms and Conditions at any time, with or without notice. Please review periodically for updates. Continued use of the App constitutes acceptance of any changes.

‍Terms and Conditions

Push Notifications Opt In / Opt Out Terms

‍By using the App and enabling notifications on your device, you consent to receive push notifications from One Stop Nutrition. These include order updates, account alerts, loyalty rewards, and promotional messages.

You can opt out of receiving push notifications at any time by adjusting your device settings or disabling notifications within the App. Push notifications are not required to use the App and can be managed at any time through your mobile device settings.

Notification types include order updates, reminders, confirmations, customer care messages, loyalty rewards notifications, and promotional content.

We do not sell, rent, or share push notification data for third party marketing purposes. Your information is used only to deliver App related communications and improve your user experience.

We update our communication methods in the future, including the possible introduction of SMS or other messaging services. If such services are added, we update these terms accordingly and provide appropriate opt out options in compliance with applicable laws.

‍Contact Us

‍If you have any questions about this Privacy Policy, your personal information, or your rights, you can contact us at:onestopnutrition@gmail.com

‍One Stop Nutrition reserves the right to amend this Privacy Policy and Terms and Conditions at any time, with or without notice. Please check back periodically for updates. Your continued use of the App constitutes your agreement to these terms.